Terms of Service

REVISED: JUNE 27, 2025

This website is owned and operated by Carriage Services, Inc. or its affiliates and subsidiaries. Throughout the ‎Site (defined below) the terms “Company,” “we,” “us,” and “our” refer to Carriage Services, Inc. or its ‎affiliates and subsidiaries. ‎These Terms of Services (“Terms”) apply to any website ‎or application (as well as any features, ‎‎widgets, ‎‎plug-ins, content, downloads or other services) ‎that posts a link to this page (collectively, ‎‎the “Site”).‎

‎These Terms apply to all users of the Site, including without ‎limitation users who are browsers, customers, and/or ‎contributors of content, as applicable.

By accessing or using any part of the Site, you agree to be bound by these Terms and any information distributed in conjunction with this Site, our Privacy Policy, and other notices and agreements posted on this Site.

Any new features or tools that are added to the current Site shall also be subject to these Terms. You can review the most current version of these Terms at any time on this page. ‎

If you do not agree to be bound by and comply with Terms and our Privacy Policy or other notices and agreements posted to the Site you may not access or use our Site.

We reserve the right to update, change or replace any part of these Terms by posting ‎updates and/or changes to this Site and/or by notifying you via e-mail. Any changes to these Terms shall be effective immediately following the posting or notification of such changes on this Site. Your continued use of or access to the Site following the ‎posting or notification of any changes constitutes acceptance of those changes.

If you have any questions regarding our policies or your use of our Site, please contact us by e-‎mail at [email protected] or by mail to:

Carriage Services, Inc.‎
Attn: Legal Department
‎3040 Post Oak Blvd., Suite 300‎
Houston, TX 77056‎

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Use of Site

Subject to and conditioned on your continued compliance with these Terms and all other ‎terms ‎and conditions that we may provide to you from time to time, Company grants ‎you a personal, ‎limited, non-exclusive, non-assignable, non-transferable, non-‎sublicenseable, revocable license ‎to access and display on your personal computer or ‎mobile device for your own use, but not copy ‎or transfer or broadcast or otherwise use in ‎any way, the Site Content (defined below) found at this Site for your ‎personal, non-commercial and ‎educational use only. You further agree not to change or delete ‎any proprietary notices ‎from materials downloaded from the Site.‎

All rights not expressly granted by Company herein are reserved. Nothing on the Site or in ‎these ‎Terms grants, expressly or implicitly, by estoppel or otherwise, any right or license to ‎use ‎any content or other materials of any third party, or may be construed to mean ‎that Company has the authority to grant any license on behalf of any third party.‎

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Your Conduct

The Company specifically prohibits any use of the Site or Site Content, and all users agree not to use the Site or Site Content, for any purposes other than designated by the Company. This prohibition included but is not limited to:

• The uploading, storage of files and information, or posting, publishing, displaying, creating of messages or content related to pornography, or that are defamatory, abusive, obscene, threatening, harassing, or racially or otherwise offensive;
• Using any device, software or routine to interfere or attempt to interfere with the proper working of this Site, any activity being conducted on this Site or restricting others from using the Site;
• Taking any action that imposes an unreasonable or disproportionately large load on the Site’s infrastructure;
• Using or attempting to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Company and other generally available third-party web browsers;
• Attempting to decipher, decompile, disassemble or reverse engineer any part of this Site or the software comprising this Site;
• Aggregating, copying or duplicating in any manner any of the Site Content or information available from this Site;
• Framing of or linking to any of the Site Content or information available from this Site;
• Participating in a denial-of-service attack against this Site or against any other website or computer environment by using this Site;
• Collecting or attempting to collect any information of others, including passwords and account or other information, or providing to or transmitting through this Site any material that is unlawful or violates the rights of others;
• Engaging in any screen scraping or data acquisition and consolidation;
• Copying or adapting the HTML, asp.net, vd.net, XML, java script or any other dynamic code that the Company creates to generate any Site Content or the pages making up this Site;
• Infringing the intellectual property rights of others in any way;
• Making any unauthorized commercial use of this Site;
• Using any Site Content to train large learning models or in connection with any artificial intelligence input or output services;
• In any way that violates federal, state, local, or other applicable laws or regulations; or
• In any way that exploits, harms, or attempts to exploit or harm minors in any way by exposing them to inappropriate content, asking them for personally identifying information, or through any other action.

We have no obligation to monitor your interaction with the Site but reserve the right to review or monitor the Site and any User Contributions (defined below) in our sole discretion.

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Site Security Rules

Users are prohibited from violating or attempting to violate the security of this Site, including, without limitation, (a) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting any worm, virus or code of a destructive nature to this Site, “overloading,” “flooding,” “spamming,” “mailbombing,” or “crashing,” the Site, or (d) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil or criminal liability. The Company may investigate occurrences that involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

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Use of Site Content

Unless otherwise noted, for all visitors to the Site, the content on the Site, including all photographs, graphics, pictures videos, images, data, text and materials (“Site Content”) represents the information as at the date of publication. As conditions change, the Company reserves the right to alter and update the content to reflect the new conditions.

The Company does not assume any responsibility for errors, inaccuracies or omissions in any of the articles or information posted on the Site.

The Site Content may contain inaccuracies or typographical errors. This Site may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. Further, the Company is not responsible if information that is made available on this Site is not accurate, reliable, complete, timely, or current. Any reliance upon the Site Content or material on this Site will be at your own risk. We reserve the right to modify the contents of the Site at any time, but we have no obligation to update any information on this Site. You agree that it is your responsibility to monitor changes to the Site.

We may withdraw or amend this Site, or any of the Site Content on the Site, at any time and without notice. Withdrawal or amendment of the Site will not and does not make the Company liable if any part of the Site is unavailable. We may at times restrict access to some or all of the Site to users.

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User Contributions

The Site may contain tribute or other pages that have the option for Site users to post on a Guest Book or write a condolence message, and the Site may contain other pages or features that allow users to make, create, publish, transmit, display or otherwise covey messages, content, or materials to others (“User Contributions”) on or through the Site. All users are expected to comply with the Terms at all times when making and uploading or posting User Contributions.

User Contributions are not confidential or proprietary and are publicly available and visible. When making a User Contribution, you grant the Company, and its affiliates, subsidiaries, licensees, successors, and assigns, the right to distribute, use, reproduce, publicly display, modify, or otherwise disclose to third parties your User Contributions. However, you are the responsible party for the User Contribution’s accuracy, legality, and appropriateness. The Company is not liable for your User Contribution’s accuracy, legality, or appropriateness.

When posting or uploading a User Contribution, you represent and warrant to the Company that you: (1) own and/or control all the rights to the User Contribution(s) and have the legal right to grant the license granted above; (2) the User Contribution does not infringe the intellectual property rights of any third party; and (3) that the User Contribution complies with these Terms.

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Claimed Copyright Infringement

If you are a copyright owner or an agent thereof and believe that any User Contribution or other Site Content infringes upon your copyright, you may submit a written notification pursuant to the Digital Millennium Copyright Act (“DMCA”) (see 17. U.S.C. 512(c)(3) for further information) by providing our designated copyright agent with the following information:

• The physical or electronic signature of either the copyright owner or of a person authorized to act on the owner’s behalf;
• A description of the copyrighted work you claim has been infringed, and a description of the activity that you claim to be infringing;
• Identification of the URL or other specific location on this website where the material or activity you claim to be infringing is located or is occurring; you must include enough information to allow us to locate the material or the activity;
• Your name, address, telephone number, and e-mail address;
• A statement by you that you have a good faith belief that use on the website of the copyrighted work in the manner you are complaining of is not authorized by the copyright owner, any agent of the copyright owner, or the law; and
• A statement by you, made under penalty of perjury, that the information you have provided in your notice is accurate and that you are either the copyright owner or are authorized to act on behalf of the copyright owner.

The Company Legal Department is the copyright agent to receive notices of claims of copyright infringement on the website. The Legal Department may be contacted as follows:

Carriage Services, Inc.
Attn: Legal Department
3040 Post Oak Blvd., Suite 300
Houston, TX 77056

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Intellectual Property

All Site Content ‎along ‎with the layout and design of the Site are protected by the ‎copyright ‎laws of the United States and other jurisdictions. All Site Content is owned by, or ‎licensed to, Company. Site Content may not be reproduced, modified, redistributed or ‎otherwise used in any way ‎without a written license with the applicable Site Content owner.‎

Any Company trademarks and trade names, now existing or created in the future, and any variations thereof, are and shall remain the trademarks and trade names and exclusive property of Company, and any unauthorized use of such trademarks and trade names is unlawful. Other trademarks on this Site are the property of their respective owners, and may not be used by you in any form.

As between the Company and you, the Site Content (including without limitation all programs, complied binaries, interface layout, interface text, documentation and graphics) is the property of Company and is protected by copyright laws of the United States of America. The Company reserves any rights not expressly granted to you.

You may not sell or modify the Site Content or reproduce, display, publicly perform, distribute, or otherwise use the Site Content in any way for any public, commercial, or non-commercial purpose. The use of the Site Content on any other website or in a networked computer environment for any purpose is prohibited.

Except:

• You may allow your computer, tablet, or mobile device to store copies of Site Content in RAM as is incidental to accessing and viewing Site Content;
• You may allow your computer, tablet, or mobile device to store files automatically cached by a web browser for the purpose of enhancement display;
• For personal, non-commercial use, you may print or download Site pages and Site Content, but such printing or downloading may not be for additional reproduction, publication, or distribution; and
• If applicable, you may download applications for your computer, tablet, or mobile device, or other applications, that we provide for personal, non-commercial use and subject to our end user license agreement for the applications.

Such allowances do not, however, give you permission to modify copies made of Site Content.

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Children Under 13

By agreeing to these Terms, you represent that you are at least the age of majority in your ‎state of residence. If you are under the age of ‎majority in your jurisdiction, please exit now and do not use this Site.‎ We neither market our Site to children under the age of 13 nor knowingly collect personally identifying information from children under 13, except to provide contracted for services. Site visitors who are under the age of 13 should not use our Sites and should not send us personally identifying information. If we learn that personally identifying information regarding a child under the age of 13 has been improperly collected on our Sites, we will delete such information.

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Investment Disclaimers

This Site is for general informational purposes only and is not a substitute for professional ‎financial, investment, tax or legal advice. Under no circumstances should any information ‎on the Site or Site Content be used or construed as an offer to sell, or a solicitation of an ‎offer to buy, any securities, financial instruments, investments or other services. Dated ‎content speaks only as of the date indicated.‎

Nothing provided on this Site constitutes tax, legal, accounting, insurance, or investment ‎advice. Neither the information, nor any opinion, provided on our Site is a solicitation, ‎offer, recommendation, or advice to buy, sell, or hold any securities or other investments, ‎nor to pursue any investment style or strategy. Any links or references to third-party ‎websites, products, or services are provided solely as a convenience to you and, unless ‎expressly stated otherwise, not to be understood as an endorsement by us. Any decisions ‎you make based on information provided on our Site are your sole responsibility. Company will not treat users of the Site as its partners, clients, customers or investors by virtue ‎of their accessing the Site.‎

The Site may contain forward-looking statements that reflect our current views with ‎respect to, among other things, the operations and performance of our business. You can ‎identify these forward-looking statements by the use of words such as “outlook,” “believe,” ‎‎“expect,” “potential,” “continue,” “may,” “should,” “seek,” “approximately,” “predict,” ‎‎“intend,” “will,” “plan,” “estimate,” “anticipate” or the negative version of these words or ‎other comparable words. Forward-looking statements are subject to various risks and ‎uncertainties. Accordingly, there are or will be important factors that could cause actual ‎outcomes or results to differ materially from those indicated in these statements. We ‎undertake no obligation to publicly update or review any forward-looking statement, ‎whether as a result of new information, future developments or otherwise.‎

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Links

This Site may contain links to other websites and banner ads that take a visitor to another website. Please be aware that the Company is not responsible for the content or terms of use of such other websites. Users are encouraged to be aware of the specific content on the other websites when they leave this Site and to read the applicable terms of use and other website requirements.

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DISCLAIMERS

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LIMITATION OF LIABILITY

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YOUR LIABILITY

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INDEMNITY

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Breach of Agreement

The Company reserves the right, at its sole discretion, to pursue all of its legal remedies, including but not limited to immediate termination without notice of your ability to access this Site, and/or any other service provided to you by the Company, upon any breach by you of these Terms, or if the Company is unable to verify or authenticate any information you submit to the Site.

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Additional Terms and Conditions

These Terms, the Privacy Policy, and other relevant documents and agreements constitute the entire agreement between you and the Company with respect to the use of Site. No changes to these Terms shall be made except by a revised posting on this page.

Company controls and operates the Site in the United States. The Company makes no claims that the Site Content may be lawfully viewed or accessed in any specific country. Access to the Site Content may not be legal by certain persons or in certain countries. When you access the Site, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. The Site may describe products and services that are ‎available only in certain ‎jurisdictions (or only parts of them). We reserve the right to limit the ‎availability of our Site and/or ‎the provision of any Site Content, service, ‎or other feature described or ‎available on our Site to any person, entity, geographic area, ‎or jurisdiction, at any time and in our ‎sole discretion, and to limit the quantities of any Site ‎Content, service, or other ‎feature that we provide. Further information ‎on your rights regarding personal information ‎collected on the Site are set forth in ‎our Privacy Policy.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas applicable therein, without regard to conflict of laws. Subject to the dispute resolution and arbitration provisions set forth below, you hereby consent and submit to the personal jurisdiction of the state and federal courts located in Houston, Texas.

If any provision of these Terms is held invalid or unenforceable in any respect, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions of these Terms shall continue in full force and effect. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision of these Terms.

We reserve the right to refuse or prohibit anyone from accessing or using the Site ‎for any reason at any time. You understand that your information may be transferred unencrypted and involve (a) transmissions over various ‎networks; and (b) changes to conform and adapt to technical requirements of connecting ‎networks or devices. The headings used in these Terms are included for convenience only and ‎will not limit or otherwise affect these Terms.‎

These Terms as stated herein constitute the entire agreement between you and the Company with respect to the Company’s Terms and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

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Dispute Resolution; Informal Resolution and Formal Resolution by ‎Arbitration / Class ‎Action Waiver

In order to expedite and control the cost of disputes, you and Company agree that any legal or ‎‎equitable claim relating to the use of the Site or the use of any services on the Site ‎‎‎(referred to as a “Claim”) will be resolved as follows:‎

‎Informal Resolution:‎

You and Company will first attempt to resolve any Claim informally for a period of thirty (30) ‎days ‎after Company’s receipt of written notice from you regarding any potential dispute. In the ‎event ‎that any dispute between Company and you arises out of or relates to: (i) these Terms; (ii) ‎your use of the Site, you and we agree to try to promptly ‎resolve ‎any such dispute informally within such 30-day period. You must send the written notice ‎‎describing the dispute to [email protected].‎

‎Formal Resolution by Arbitration / Class Action Waiver.‎

If you and Company cannot resolve a Claim informally, any Claim asserted by either party will ‎be ‎resolved only by binding arbitration (“Arbitration”). By agreeing to Arbitration, both you and ‎Company understand and agree that all processes, such as a court action or administrative ‎‎proceeding, to settle disputes shall be decided by a single arbitrator and that you are waiving your ‎‎rights to maintain other available resolution processes, such as a court action or administrative ‎‎proceeding, to settle disputes. Instead of suing in court, both you and Company each agree to ‎‎settle disputes (except certain small claims as set forth below) only by Arbitration.‎

The rules in Arbitration are different. There is no judge or jury, and review is limited, but an ‎‎arbitrator can award the same damages and relief and must honor the same limitations stated in ‎‎these Terms as a court would. The Arbitration will be conducted under the American Arbitration Association Consumer Arbitration Rules‎ (referred to as the “AAA Rules”) and under the rules set ‎‎forth in these Terms. If there is a conflict between AAA Rules and the rules set forth in these ‎‎Terms, the rules set forth in these Terms will govern. You may, in Arbitration seek any and all ‎‎remedies otherwise available to you pursuant to the law of the governing jurisdiction. If you ‎‎decide to initiate Arbitration, Company agrees to pay the Arbitration initiation fee and any ‎‎additional required deposit required by AAA to initiate your Arbitration. You and Company agree ‎‎to pay equally the costs of the Arbitration proceedings, provided however, that if you are a ‎‎consumer you shall not be required to pay more than $250.00 of the fees or such higher amount ‎‎as the AAA Rules may later prescribe. All other fees, such as attorneys’ fees and expenses of ‎‎travel to the Arbitration, will be paid in accordance with AAA Rules. The arbitration will be held at ‎‎a location in Houston, Texas if possible, unless you and Company both agree to ‎‎another location or telephonic Arbitration. To initiate Arbitration, you or Company must do the ‎‎following things:‎

1. Write a demand for Arbitration. The demand must include a description of the ‎Claim and ‎the amount of damages sought to be recovered. You can file a Demand for Arbitration ‎at https://www.adr.org/.‎
2. Send one copy of the Demand for Arbitration to the other party.‎

Special rules in the Arbitration Proceeding.‎

3. Except for errors of law, the arbitrator’s decision is final and binding on all ‎parties ‎and may be enforced in any court that has jurisdiction.‎
4. Neither you nor Company shall be entitled to join or consolidate claims in ‎‎Arbitration by ‎or against other individuals or entities or arbitrate any claim as a ‎representative ‎member of a class or in a private attorney general capacity.‎

Accordingly, you and Company agree that the AAA Class Action Rules do not apply to our ‎‎Arbitration. A court may sever any portion of this dispute resolution provision if it finds such ‎‎provision unenforceable, except for the prohibition on class, representative and private attorney ‎‎general arbitrations. Notwithstanding the obligation to arbitrate all Claims under these Terms, you ‎‎may assert an individual Claim in small claims court in lieu of Arbitration.‎

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Limited Time to File Claims

You agree that you will assert any Claim arising out of your use of the Site or services on the Site within one (1) year after the Claim arises, or such ‎‎Claim will be barred.‎

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User Suggestions

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback ‎or ‎other information provided by you to Company through the Site are not confidential ‎and you ‎grant us a worldwide, royalty-free license to distribute, publish, modify, edit or ‎otherwise use your ‎submissions. Company shall be entitled to the unrestricted use and ‎dissemination of these ‎submissions for any purpose, commercial or otherwise without any ‎acknowledgement of or ‎compensation to you.‎

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Contact Information

Questions about the Terms should be sent to us at [email protected].

Our contact information is:

Carriage Services, Inc.‎
Attn: Legal Department
‎3040 Post Oak Blvd., Suite 300‎
Houston, TX 77056‎